& Privacy Policy
Effective Date: May 20th, 2025
Welcome to the zimo media's website. By accessing or using this site and engaging our services, you agree to comply with and be bound by the following Terms of Use and Privacy Policy. These terms govern your relationship with zimo media ("we," "us," or "our"), a creative studio specializing in 3D rendering, CGI, content production, mixed media, social media strategy, and digital advertising.
1. Services
zimo media offers creative and strategic services, including:
- 3D rendering and CGI
- Video and content production
- Mixed media campaigns
- Boutique social media management
- Paid advertising and marketing campaigns
Services are tailored per project or retainer and outlined in a proposal or separate contract.
2. Engagement & Scope
Engagement terms — including deliverables, timelines, pricing, and responsibilities — are defined in individual agreements. By entering into a project or retainer with us, you agree to the terms stated in that agreement.
3. Payment Terms
Payment schedules vary depending on the scope of work. This may include full upfront payment, milestone-based billing, or monthly retainers. Terms are specified in your project agreement. Late payments may result in paused work or additional fees.
4. Intellectual Property
Upon full payment, final approved deliverables become the property of the client. zimo media retains the right to showcase completed work in its portfolio and promotional channels unless otherwise agreed upon in writing.
All source files, project files, and layered assets remain the property of zimo media unless explicitly transferred in the project scope.
5. Revisions
Each project includes a limited number of revisions as defined in your agreement. Additional revisions beyond the agreed scope may be billed separately.
6. Tools & Access
We may use content calendars, shared decks, Canva, and other third-party platforms for collaboration. Clients are responsible for granting timely access and providing feedback to maintain progress and deadlines.
7. Cancellation & Refund Policy
Cancellations and refunds are subject to the terms in your project agreement. Generally, all payments made are non-refundable once work has commenced. Written notice is required for cancellations.
8. Confidentiality
We treat all sensitive information provided by clients with confidentiality. We will not share proprietary data, trade secrets, or internal project information without express written permission, unless required by law.
9. Limitation of Liability
zimo media is not liable for any indirect, incidental, or consequential damages resulting from the use of our services or this website. Our total liability is limited to the amount paid by the client for the specific services rendered.
10. Portfolio Use of Work
Unless otherwise restricted by a written agreement or NDA, zimo media reserves the right to showcase completed work (including 3D renders, video content, and marketing materials) in our online portfolio, social media, and marketing channels.
11. Modifications to Terms
We may update or modify these Terms of Use and Privacy Policy at any time. Continued use of the website or our services after such updates constitutes your acceptance of the revised terms.
Privacy Policy
12. Information We Collect
When you interact with our website or services, we may collect the following information:
- Name, email address, and phone number (when voluntarily submitted via contact forms)
- Business or company information relevant to project inquiries
- Analytics data such as IP address, browser type, device information, and pages visited
This information helps us respond to inquiries, manage client relationships, and improve our services.
13. Use of Information
We use collected information to:
- Communicate with potential or current clients
- Provide and deliver agreed-upon services
- Improve our website, content, and service offerings
- Send updates or marketing communications (with opt-out option)
We do not sell or rent personal data to third parties.
14. Cookies & Analytics
Our site may use cookies and third-party tools such as Google Analytics to collect anonymized usage data. This helps us understand how visitors interact with our content and improve website performance. You can disable cookies through your browser settings.
15. Data Security
We take reasonable precautions to protect personal data, both online and offline. However, no data transmission or storage can be guaranteed 100% secure.
16. Third-Party Links
Our website may contain links to external websites or platforms. We are not responsible for the content or privacy practices of these third parties.
17. Your Rights
If you wish to access, update, or delete any personal information we may hold about you, you may contact us at any time.
18. Contact
For any questions regarding these Terms of Use or our Privacy Policy, please contact us at:
info@zimo-media.com
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